Lead Response System
Every new lead gets a reply within about a minute, your rep gets the details instantly, and nobody falls through the cracks because someone forgot to call back.
10-day money-back guarantee
If you change your mind within 10 days of paying, email us and we refund the full setup fee. You don't need to give a reason or prove anything. If your monthly plan has started in that time, we refund that too.
Fees you pay directly to other companies (for example a HubSpot plan) are between you and them. Read the full policy.
What it does
Captures and checks every lead
Leads from your website form are cleaned up (names, phone format), checked for a usable email or phone, screened for spam bots and double-submits, and logged with a time stamp. Leads with bad contact info are still saved and sent to us for review, never thrown away.
Puts it in your CRM
Finds the person in HubSpot by email or phone, or creates them. Creates a deal in your pipeline, or adds a note to their open deal if they're already a customer, so you don't get duplicates. Records where the lead came from.
Answers the customer
The lead gets an email right away from your business, in your words. During business hours it says your rep will call shortly. After hours it says you'll call first thing when you open. It includes your booking link if you have one.
Alerts your rep
Your salesperson gets an email with the lead's name, phone, message and HubSpot links, plus an "I reached them" button. One tap stops the reminders and records how fast they responded.
Follows up so you don't have to
If nobody's marked the lead contacted after 15 minutes during business hours, your rep and office get a reminder. The lead gets friendly follow-ups on day 1, 3 and 7. It all stops when your rep taps the button, the lead's status changes in HubSpot, the deal moves forward, or the lead unsubscribes.
Watches itself
If a step fails, for example HubSpot is down, the system retries, logs it and alerts us with the lead's details so someone can call them. A daily health check flags expired logins and forms that have gone quiet.
Every month
On the 1st you get a short email: how many leads came in, how fast they got to your rep, how quickly your team called back, how many follow-ups went out, and how much junk was filtered out.
What we need from you
- A website form we can connect (we'll connect it for you)
- A HubSpot account
- A Gmail or Google Workspace account to send from
- About 10 minutes for the questionnaire
- A few minutes to approve the sign-ins
What's not included (yet)
Text messaging isn't part of the standard package today. It's coming as an optional add-on once carrier registration is in place for your business; see the FAQ for how that works and what it costs. We also don't connect Facebook or Google lead ads in the standard setup. Ask us if you need them.