10-day refund policy

Version LVG-RP-2026-10-DRAFT-0.1. Last updated October 16, 2026.

We want you to feel safe buying. So the guarantee is simple, and there's nothing hidden further down this page that takes it back.

The guarantee

• You can ask for a refund within 10 calendar days of your initial payment. Day 1 is the day you pay.
• If you ask in that window, we refund the full implementation (setup) fee you paid us: $2,000 for the Lead Response System or $5,000 for the Business Automation System.
• If your monthly plan has started during those 10 days, we also refund any monthly fee you paid us in that period.
• You don't need to give a reason, prove lost revenue, or show the system didn't perform.

How to ask

Email lucky@luckyvgllc.com or use the contact form and choose "Refund request". Include the email address you paid with. Your request counts from the time we receive it, so a request sent on day 10 qualifies even if we reply on day 11.

We confirm within 1 business day and issue the refund through Stripe to your original payment method within 5 business days. Your bank may take another 5 to 10 business days to show it.

What isn't refunded by us

Only one thing, and we tell you about it before you buy: money you pay directly to other companies, for example a paid HubSpot plan, a Google Workspace subscription, or carrier registration fees for texting if you add it. Those are your accounts and your purchases, so any refund is between you and that company. We don't mark these up and we don't collect them for ourselves.

After 10 days

Setup fees aren't refundable after the 10-day window. Your monthly plan is month to month: you can cancel anytime by email, and it stops at the end of the billing month you cancel in. We don't refund partial months.

What happens to your system after a refund or cancellation

• Automations: we switch off all automations built for you within 1 business day and delete them within 30 days.
• Account access: we remove the connections to your HubSpot, Google and any other accounts you authorized. You can also revoke access yourself anytime from those accounts' security settings.
• Your data: contacts, deals, notes and tasks already created in your HubSpot stay there; they belong to you. We delete our working copies of your leads and logs within 30 days, except records we must keep by law (for example payment and tax records).
• Anything we set up in your accounts, like custom HubSpot fields or Drive folders, stays unless you ask us to remove it.